Services A-Z

1Password for Employees

1Password is a secure password management tool for storing and organizing credentials and sensitive data, provided to eligible employees for university use.

1Password for Students

Texas A&M students are eligible for a free, four-year 1Password Families account for personal use.

800-MHz Radio System

Texas A&M operates a trunked radio system available to all university departments.

Accessing Identity Data

Technology Services provides demographic, role, and contact data to campus providers for identity management, provisioning, authentication, and authorization.

Adobe Business Applications

Adobe Business Applications offer comprehensive document management and e-signature solutions, including Adobe Sign for electronic signatures and workflow management, and Adobe Acrobat Pro for PDF creation, editing, and security.

Adobe Creative Applications

Adobe Creative Applications provide access to industry-standard design, video, web, and social media content creation tools including Adobe Creative Cloud and Adobe Express for university faculty, staff, and students.

AggiePrint

AggiePrint is a tool that allows on-the-go printing to the Open Access Labs (OAL) print kiosks from virtually any device with email capabilities.

Aggie Virtual Desktop

Aggie Virtual Desktop (AVD) gives campus members access to essential software, tools and applications needed for coursework and projects.

Apple Device Management (Jamf)

Apple Device Management at Texas A&M uses Jamf to manage and secure university-owned Apple devices with minimal disruption and improved protection.

Applicant Information System

The Applicant Information System allows prospective Texas A&M students to check the status of their application.

Business Continuity Consulting

Technology Services aids departments in developing disaster recovery plans for computer systems through Business Continuity Consulting.

Cable TV

Cable television service is provided on campus to residence halls, university apartments and departments.

Campus Data Centers

Technology Services operates two secure, enterprise-grade data centers with redundant power, cooling and 24/7 monitoring.

Campus Directory

The Campus Directory is a searchable database of public contact and role information for Texas A&M campus members, departments, organizations, and affiliates.

Campus Firewall

The campus firewall safeguards Texas A&M University's network by blocking unauthorized internet access and requiring resource owners to request specific port openings.

Campus Network

The campus network provides Ethernet LAN connectivity across over 362 buildings at Texas A&M, including a 10-Gigabit backbone and more than 198,000 network ports. Infrastructure upgrades are ongoing to support campus-wide connectivity.

Canvas Learning Management System

Canvas is Texas A&M University’s Learning Management System (LMS) managed by the Center for Teaching Excellence.

Cascade CMS

Cascade CMS from Hannon Hill is a web content management system that provides website authoring, publishing and administration tools.

Cellular Service

Technology Services manages all state-issued cellular devices to ensure compliance with university policies and state regulations.

Classroom Equipment

University Audio Visual Services provides, supports and maintains multimedia equipment for classrooms on campus.

Cleopatra

Cleopatra is the University Writing Center's scheduling and document submission system.

Cloud: Private

Private Cloud provides infrastructure to host servers and services in a virtual server environment.

Cloud: Public

Technology Services has partnered with Amazon Web Services, Google Cloud Platform, and Microsoft Azure to offer a secure cloud computing experience.

Code Maroon

Code Maroon is Texas A&M's emergency notification system.

Compass

Compass is the web-based student information system used by Texas A&M to manage academic records.

Computer Requirements

Texas A&M University requires students to have access to an appropriate computer to support their coursework.

Custom Web Applications

Technology Services develops custom web applications to streamline departmental processes and improve access to services.

Database Development

Technology Services provides database development and conversion services across major platforms.

Database Hosting

Database hosting service offers database hosting and administrative support for Oracle, Microsoft SQL Server and MySQL platforms.

Departmental Firewalls

Departmental firewalls add a second layer of protection beyond the campus firewall.

DHCP

Dynamic Host Configuration Protocol (DHCP) simplifies network management by centrally assigning IP addresses to campus computers.

Digital Signage

Digital signage is a campus-wide system for displaying important information and emergency alerts across the university.

Distributed Antenna System

The Distributed Antenna System (DAS) expands mobile coverage and maintains quality of service for campus cell phone users.

Domain Name Services (DNS)

Domain Name Services (DNS) is used to translate domain names into IP addresses.

Duo Multi-Factor Authentication

Duo Multi-Factor Authentication adds a second layer of security to your NetID Account using a second device to prevent anyone but you from logging in.

Duress/Panic Button

When activated, duress/panic buttons silently alert UPD to dispatch assistance immediately.

E-Commerce and Marketplace

Texas A&M University facilitates e-commerce for departments and student organizations.

eduroam

Eduroam is a secure, worldwide wireless access service for the international research and educational community.

Emergency P25 Radio Communications (BVWACS)

During events such as hurricane evacuations, operators can use P25 radios to coordinate with public safety entities in counties across Texas.

Endpoint Privilege Management

Endpoint Privilege Management applications allow campus members to request admin or elevated privileges on their university-owned computers.

Enterprise Backup Service

The Enterprise Backup Service protects business-critical data by securely replicating it to an encrypted, offsite public cloud.

Enterprise Compute Environment

The Enterprise Compute Environment is a comprehensive computational platform designed to support research and technical projects across the university.

Enterprise File Storage

Enterprise File Storage is a departmental service that provides secure and scalable storage solutions using NetApp and Dell PowerScale (formerly Isilon).

File a Complaint

Report incidents of illegal activity, inappropriate use, or harassment involving Texas A&M University computing resources.

Filex File Distribution System

The Filex file distribution system provides a secure way to transfer files, including files too large to send as an email.

Financial Aid Portal

The Financial Aid Portal allows students to view, manage, and accept their financial aid and scholarship offers.

GitHub

Texas A&M community members can use the university instance of GitHub to create projects, collaborate with team members, and automate with GitHub Actions.

Globus

Globus is a high-security file transfer service that facilitates secure and fast data movement between storage endpoints without retaining user information.

Google Apps at Texas A&M

Google Apps at Texas A&M includes access to Gmail, Calendar, Drive, Gemini, Groups, Chat, and more.

Google Gemini

Google Gemini Chat is a free AI service for Texas A&M users that enhances information retrieval, content creation, and language processing with data protection.

Google Groups

Google Groups allows you to create and manage email lists with internal or external members.

Google NotebookLM

Google NotebookLM is an advanced AI tool designed to enhance academic research and productivity.

Help Desk Central

Help Desk Central is available 24/7 to assist Texas A&M University students, faculty, and staff with IT questions by phone, email, chat, in-person, and online.

High Performance Research Computing

The High Performance Research Computing (HPRC) center supports scientific research and instruction through advanced hardware and technical expertise.

Howdy

The Howdy web portal helps students, applicants, faculty, and staff connect to university records and services through one login.

Infoblox

Infoblox manages IP address and domain name assignments across campus.

Information Security Awareness Training

All Texas A&M University employees and contractors are required by state law to complete Information Security Awareness Training annually.

Information Technology Operations Center

The Information Technology Operations Center (ITOC) is the central hub for IT operations, providing 24/7/365 monitoring, management, and support services.

Internet of Things (IoT)

TAMU_IoT is a secure wireless network that provides internet access to devices unable to connect to TAMU_WiFi, such as Alexa and wireless printers.

IT Accessibility

IT Accessibility ensures that digital technologies at Texas A&M University are usable by everyone, including individuals with disabilities, as legally required.

IT Asset Management

The Texas A&M University IT Asset Management System, powered by Axonius, manages and secures the university’s IT assets.

IT Billing Department

The IT Billing Department can assist you to answer questions about billing for IT services and setting up an IT billing account.

IT Status

IT Status provides a list of technology outages, degradations, and maintenance scheduled for products managed by Technology Services.

Keyless Card Access

Texas A&M Facilities & Energy Services supports keyless card access.

Laserfiche Document Management Support

Laserfiche is a document content services system that supports storage, retrieval, automation, and records management.

LinkedIn Learning

LinkedIn Learning provides Texas A&M University employees and students access to over 13,000 courses at no charge.

Listserv

Listserv is an email service that employs mailing lists of subscribers.

Mail Relay Resources

Texas A&M Technology Services provides email security services for all email sent to or from @tamu.edu or any other university domain.

Mass Email (Formerly Bulkmail)

Texas A&M's mass email distribution platforms and policies for sending mass emails or opt-list emails are managed by the Division of Marketing & Communications.

Mediasite

Mediasite is the university's standardized streaming media system, providing either public or private access to video and audio content.

Microsoft 365

With Microsoft 365, you can access Microsoft Word, Excel, PowerPoint, OneDrive file storage and many other applications from any device.

Microsoft 365 Copilot Chat

Microsoft 365 Copilot Chat is a free AI tool for Texas A&M users that aids in content creation, information summarization, task automation, and more within a secure browser environment.

Microsoft Teams

Microsoft Teams is part of the Microsoft 365 suite of tools that helps you stay informed, organized, and connected all in one place.

NAT Devices

NAT devices enable multiple devices to share a single IP address and are permitted for students on ResNet.

NetID

A Texas A&M NetID is your universal login credential for accessing university resources such as email, WiFi, and secure systems.

NetID Account Gateway

The NetID Account Gateway provides a centralized portal for managing NetID credentials, email settings, and campus directory information and for accessing related Texas A&M resources.

NetID Authentication Integration

Texas A&M applications and services should integrate NetID authentication when possible.

Network Installation Design Standards

Technology Services ensures secure and future-ready network installations for campus projects by adhering to design standards set by Texas A&M University and EIA/TIA industry guidelines.

Network Installations

Technology Services installs and maintains twisted pair and fiber optic network connections for campus departments.

Network Time Protocol (NTP)

The Network Time Protocol (NTP) synchronizes computers' clocks by referencing distributed time servers.

Open Access Labs

Open Access Labs (OALs) provide students, faculty, and staff with access to computers, printers, scanners and classrooms across campus.

Personal Websites (People.tamu.edu)

Students, faculty and staff are able to create personal websites, using people.tamu.edu.

Phones

All campus phone systems use Cisco Voice over Internet Protocol (VoIP).

Poll Everywhere

Poll Everywhere is a web-based audience response system that can optionally integrate with presentation software such as PowerPoint.

Quality Assurance Reviews

Quality software is dependable, meets defined requirements, is easy to maintain, and is delivered on time and within budget.

Qualtrics Survey Application

Qualtrics is a survey tool that meets stringent information security requirements, which are not typically found in most free online survey tools.

Rechargeable Battery Recycling

Texas A&M Environmental Health & Safety provides a rechargeable battery recycling program for select battery types found in small electronics.

Report an IT Problem

Check IT Status to view issues with Texas A&M technology services. If the affected service is not listed, contact Help Desk Central to report an IT problem.

Report IT Security Incident

A security incident is any event resulting in unauthorized access, loss, disclosure, modification, disruption, or destruction of information resources.

ResNet

ResNet (Residential Network) provides wired and wireless Internet access to students in residence halls and university-owned apartments.

Secondary NetID

Secondary NetID accounts are individual accounts used to access systems requiring elevated privileges.

Security Cameras

Texas A&M Facility Access & Security supports security camera services.

Server Administration

Server Administration manages and maintains IT infrastructure, including files, mail, applications and web servers.

Shared Forwarding Address

A Shared Forwarding Address is a @tamu.edu email address assigned to a campus role, position, or organization that auto-forwards emails to another inbox.

Shared NetID Account

Shared NetID accounts are NetIDs that can be used by multiple users or for access by systems, devices, or services.

Slack

Slack is a campus-licensed communication platform for Texas A&M faculty, staff, and students.

Software Center

Texas A&M provides access to discounted software through the Texas A&M Software Center for both departmental and personal purchases.

Sponsored NetID

Sponsored NetIDs are guest accounts created for individuals supporting official university business.

Surplus IT Equipment

Surplus IT equipment services are provided by the Texas A&M University Surplus Property Office, part of the Division of Finance.

TAMU AI Chat (BETA)

TAMU AI Chat provides staff, faculty, researchers and students with a secure, university-approved platform to access multiple artificial intelligence tools.

TAMUDirect Mailing Lists

TAMUDirect provides self-service creation of email lists for courses and organizations.

TAMU System SSO Applications

The Single Sign On (SSO) system is the Texas A&M University System's one point of entry for HRConnect, LeaveTraq and other online applications.

TAMU Visitor Wireless

TAMU Visitor Wireless provides free temporary Wi-Fi access for guests on campus.

TAMU WiFi

TAMU WiFi is Texas A&M University's campus-wide wireless network, available in classrooms, offices, libraries, residence halls, dining areas, and some off-campus locations.

TeamDynamix

TeamDynamix (TDX) is a cloud-based platform used by Texas A&M University Technology Services as an IT ticketing tool for managing projects and services.

TechHub Technology Store

TechHub is Texas A&M University's online store for purchasing business-use technology hardware.

Texas A&M Gmail

Texas A&M Gmail is the official email system for all Texas A&M University students.

Texas A&M Outlook (Exchange Email)

Texas A&M Outlook (Exchange Email) is a secure messaging and collaboration service that includes email, calendar, contacts, and tasks.

TLS Certificates

Texas A&M University provides TLS certificates through the InCommon Certificate Service to secure communications and verify server identities.

Trans-Texas Digital Network

TTDN (Trans-Texas Digital Network) is the Texas A&M University System’s wide area network that connects the System Universities and Agencies.

uDots URL Shortener

uDots offers a secure method for shortening university URLs and creating custom QR codes.

Universal Identification Number (UIN)

A Universal Identification Number (UIN) is a unique identifier assigned to applicants, employees, and affiliates of Texas A&M University.

Virtual Private Network (VPN)

Texas A&M’s Virtual Private Network (VPN) allows secure off-campus access to university network resources.

Web Hosting and Mastering

Windows and Linux web hosting options are available, including shared, dedicated or supported services.

Zoom Videoconferencing

High-quality videoconferencing and collaboration platform for Texas A&M University students and employees.