Report an IT Problem

Overview

If you encounter an issue with a Texas A&M supported technology service, are experiencing a service outage, or discover other problems that prevent the effective use of a technology service, please check the IT Status page at status.IT.tamu.edu. 

If the affected technology service is not listed on IT Status, contact Help Desk Central for additional support or use the form to report an IT problem.

Getting Started

Report an IT problem by contacting Help Desk Central or using the Report an IT Problem form in the IT Service Portal. Documentation in the Knowledge Base offers tips on using equipment, software or services, and other easy tech fixes.