Texas A&M University | Technology Services

IT News

TechHub operations brought more than new technology orders; it delivered measurable savings, faster service, and a simpler way for Texas A&M University departments to purchase secure, standardized hardware.

Get better organized and prepared before finals with TAMU AI Chat! TAMU AI Chat provides convenient access to protected versions of multiple, powerful artificial intelligence (AI) tools in one platform, to make the most of your time.

Technology Services recently launched the redesigned IT.tamu.edu website, offering a faster, more intuitive, and more accessible platform for students, faculty, and staff to locate the tools and support they rely on daily.

The start of a new semester at Texas A&M University brings more than the sound of the Fightin’ Texas Aggie Band and the bustle of students returning to campus—it also brings a surge of demand for technology.

As the primary resource for purchasing computers and accessories, TechHub is expanding its features and product offerings, guided by customer feedback and input from its advisory group. The most recent updates include new computer models and resources to refine the shopping experience and streamline order processing.

Since 2022, the Next Generation (Next-Gen) Aggie Network project has progressed toward the completion of a modern and secure network for both research and education. As of February 2025, fiber updates are 100% complete, wireless updates are 44% complete, and wired updates are 77% complete.

Texas A&M Technology Services is implementing continuous improvement efforts in 2025.

Here are some unique tips to ensure you BTHO your next online interview.

Technology Services’ Open Access Labs (OAL) team was recently honored by the Athletics Department for their dedicated work supporting Texas A&M University’s student-athletes.

Texas A&M University’s Technology Services team assisted with Freshman Orientation Week (FOW) for the Corps of Cadets.

Keeping Your Smartphone Safe from Digital Villains

Backing Up Your Working Files: A Guide to Cloud Storage Options

How to Identify and Protect Yourself from Cybersecurity Phishing Attacks

September 18, 2024

Zoom Introduces Zoom Workplace

Zoom introduces Zoom Workplace platform with user interface updates and new features.

Texas A&M Implements New Experience for Requesting eSignatures in Adobe Sign

First day of class 2024 technology use data.

Technology Services department assisted Texas A&M’s Veterinary Emergency Team (VET) during the annual Operation Border Health Preparedness (OBHP) event.

Technology Services department partnered with researchers on autonomous automobile and unmanned ground vehicle (UGV) projects to demonstrate its state-of-the-art private cellular network.

Ed Pierson, the Chief Information Officer (CIO) of Texas A&M University, has been recognized for his outstanding leadership and contributions to the field of technology management.

TechHub streamlines technology procurement for the School of Law.

This news story talks about the recent HoloLens trial by the Texas A&M School of Medicine in which they used HoloAnatomy for their gross anatomy. This trial was supported by Technology Services.

Kevin Bell Honored with the President's Meritorious Service Award at Texas A&M University

Jeffrey Pace Receives 2024 President's Meritorious Service Award at Texas A&M University

Priya Karthick has been awarded the President's Meritorious Services Award.

News story about how to ensure you get the emails you want and don't get the ones you don't want.

Technology Services’ Michael Phillips Honored with 2024 Texas A&M University Community Engagement Award

Annual report over projects and initiatives from 2023.

Technology Services assisted University Writing Center with Howdy Pop-up

Story about how Technology Services is streamlining the login screens through SSO

Story about cleaning up your storage and laptop and desktop

Campus connection and network updates to the Next-Generation Aggie Network

Texas A&M University's Help Desk Central team wins award for customer service.

IT Governance includes representation from across the entire University

While traveling, it is important to be aware of cyber security threats. Stay safe with these tips.

ESPN Hosts SEC Nation at Aggie Park and commends Technology Services team for support

Cybersecurity month story on how to stay safe digitally.

Story about the mainframe at Texas A&M and the ceremony commemorating the computing resources and those who worked on the machines.

Training success stories with M365

Story about how the instructional media services group is now under Technology Services and called University Audio Visual Services.

News story celebrating Alison Oslund winning the tasscc rising star award

Story about the TASSCC award Ed Pierson, CIO of Technology Services was awarded in 2023.

Thirteen staff across Texas A&M University recently began the newest certified Microsoft 365 administrators.

Technology Services carried out a mobile device audit and discovered a list of hotspots and cellular devices that have WiFi access that were not formally tracked by units on campus.

The Bright Football Complex is a 50,000 square foot facility designed to office football staff and space for units that support Texas A&M Athletics and the student athletes.

Laserfiche awards Technology Services Solution Marketplace Submission of the Year: Employee Funding Action Request Form for 2023.

Texas A&M University Technology Services made many advancements in 2022.

Several times a year, Chief Information Officers (CIOs) from each university in the Southeastern Conference (SEC) collaborate on the latest innovations in IT.

The plaza outside the Sanders Corps of Cadet Center contains nearly 13,500 bricks all purchased by former students to honor the memory of a friend or family member.

Adobe Creative Cloud for Education is available for Texas A&M University faculty and staff.

Duo enroll secondary device

Technology Services Wins Big at SIGUCCS 2023.

Effective Jan. 18, 2023, the university will block TikTok access on all Texas A&M University networks. TikTok will no longer be accessible by users on any device when connected to a university network via wired or WiFi networks at all locations, including remote and branch campuses.

To comply with Governor Abbott’s December 7 order banning the use of TikTok on government-issued devices, Texas A&M employees should complete the following steps immediately:

Technology Services at Texas A&M University launched a newly revamped and more secure guest wireless network.

Black Friday is also a scammer's or hacker's paradise. The endless spending leaves people vulnerable to simple scams more than ever.

Texas A&M University operates one of the largest campus data networks in the country and is embarking on a three-year, multi-million-dollar effort to modernize it with 6E technology.

From phishing emails and text messages to fake websites and bogus charities, cyber thieves are taking advantage of people online.

October 5, 2022

Cybersecurity Cheatsheet

Cybersecurity tips may bring about more confusion than clarity.

October 5, 2022

Cybersecurity Travel Tips

As you put aside your work for a short time, remember to keep some cybersecurity tips in mind to keep you and your data safe when you travel.

Whether you’re a workaholic, online shopper, avid gamer, or social media scroller, we have some helpful tips to keep you safe as you navigate your life online!

September 28, 2022

Coming Together for a Cause

Texas A&M Technology Services participated in a canned food drive to support the student-run organization, 12th Can.

The IT accessibility team offers training by request for the procurement of Electronic and Information Resources (EIR).

Over a period of several months in 2012, the higher education world was rocked by a rash of bomb threats called in to colleges and universities across the United States, necessitating mass evacuations and quick thinking from safety officials.

The Division of Information Technology is unifying all Apple device management across campus through the utilization of Jamf management software and training certification.

IT pros don’t typically expect to be published in scientific research journals – especially not one regarding plant sciences. But that’s exactly what happened to IT Manager IV Tracy Persky and Software Applications Developer III Ashish Ausekar.

As part of ongoing Texas A&M network improvements, the Division of IT is conducting “walk tests” using specialized software to examine cellular and Wi-Fi signal strength across campus.

According to Layla Grogan ’22, it’s landing a job after graduation at the university you love.

Two custom templates for ‘Together’ mode are now available in the Texas A&M instance of Microsoft Teams.

Fortunately, the Division of Information Technology now provides customized Microsoft 365 training courses to teams across campus. 

Although campus life has mostly returned to normal, the popularity of virtual meetings continues to soar.

The Division of Information Technology recently revamped the Microsoft 365 website to act as a resource to help Texas A&M campus members experience the full value of the cloud-based platform.

Texas A&M is one of six leading research universities to host Defense Advanced Research Projects Agency (DARPA) leaders for DARPA Forward: Advancing the Horizons of National Security.

Texas A&M Health is investing in the speed and reliability of its network by adding core equipment for redundancy

Texas A&M faculty and staff already have the ultimate solution at their fingertips: Microsoft Bookings.

You may have heard how Microsoft Bookings manages your calendar while allowing others to book available times.

To proactively move campus members to more secure Modern Authentication, Microsoft will soon disable Basic Authentication and require Modern Authentication for all Microsoft 365 accounts.

When a researcher is interested in the cloud-based offerings of Secure Technologies for Aggie Researchers (STAR), they fill out a survey sent to the STAR channel in Microsoft Teams.

Using Planner, Power Automate, Forms and Teams, College of Nursing Academic Assessment and Evaluation Manager Michael Liske is narrowing in on the shortcut Emerson described.

The Division of Information Technology continues to upgrade the campus network to increase speed and reliability.

Livestock diseases have a major impact on industry as well as the end-cost of meat at the local supermarket.

Rishabh Singla, a PhD. student under College of Engineering professor Dr. Narasimha Reddy, was tasked with running port scans of the internet from the Texas A&M University campus network.

The Division of Information Technology is proud to announce Associate Director of Security Operations, Chris Wiley has been selected as a mentor for the MS-ISAC Leadership Mentoring Program. 

Big Event and Telecom News

When Texas A&M designed the Innovative Learning Classroom Building (ILCB), the vision was to develop an immersive learning environment to attract students and faculty.

March 25, 2022

Women in IT - Sally Yang

Women in IT - Sally Yang

Josh Kissee speaks at cybersecurity presentation

Whether you have a laptop or desktop, it’s a good idea to get rid of the dust and grime that collect over time. So unplug your machine and let’s get cleaning!

In a Hurry? Take a Shortcut

It’s important to keep the desktop, folders and hard drive of your computer organized.

Traveling, especially abroad, poses unique threats for the campus community. Whether you plan to travel with a Texas A&M-owned device or other devices that may contain university research or business data, please contact your unit’s IT department or the Division of IT before your trip begins.

Texas A&M University is expanding its 5G infrastructure to power research, education and innovation.

Course Trains Employees on Electronic and Information Resources

Connecting Possibilities. Driving Success. Annual Report Now Online.

Qatar and Texas A&M share security resources for 24-hour monitoring of both campuses.

Texas A&M’s Division of Information Technology recently received multiple awards in the 2021-2022 Special Interest Group on University and College Computing Services (SIGUCCS) competition.

February 8, 2022

New Year = New Look for Duo!

Duo article about new websites changes

A team of students was tasked with improving the “time to research” metric used for the Secure Technologies for Aggie Researchers (STAR) platform. The metric measures how quickly a project’s principal investigator (PI) can be onboarded to the secure cloud platform and begin work.

Imagine you’re on an open stretch of freeway with very little traffic. As more vehicles enter, the roadway seamlessly expands and improves with no construction, bottlenecks, slower speeds or road rage. That’s the comparative goal of networking and the Texas A&M University Division of Information Technology. 

As you return to College Station for the spring semester, the Division of Information Technology wants to make sure you have the support and tools you need.

Alonzo, clinical assistant professor at the Texas A&M Irma Lerma Rangel College of Pharmacy and co-director of the Texas A&M Opioid Task Force, hosts a number of research projects with Secure Technologies for Aggie Researchers (STAR).

Pierson Addresses Pandemic’s Impact in Online Magazine

Last Modified: September 14, 2025