Apple Device Management (Jamf)

Overview

Apple Device Management at Texas A&M uses Jamf to manage and secure university-owned Apple devices with minimal disruption and improved protection. This service supports centralized control over software, updates, and user privileges.

Getting Started

All university-owned Apple devices, including computers, iPads and iPhones, must be enrolled in Jamf. Your local IT support staff will handle enrollment.

Request

To report issues or request help, contact your department's IT support or use the Support Hub.

Cost

Jamf is required for university-owned Apple devices. Billing details are currently being finalized.

Service Details

Jamf Pro enables secure, reliable, and efficient device management across campus Apple devices. Lost or stolen devices can be remotely wiped. Software deployment occurs silently in the background. Users may defer or install updates using self-service tools.

Features

• Self-Service Hub for installing software and accessing documentation
• Support Hub for tickets, chat, and feedback
• Privileges App to gain administrator access
• Managed updates and patching

Resources

• Using the Self-Service Hub
• Using the Support Hub
• Managing Device Updates