Laserfiche Document Management Support
Overview
Laserfiche is a document content services system that supports storage, retrieval, automation, and records management. The system meets records retention requirements and supports campus-wide licensing.
Data Security Compliance
- Allowed Data: University-Confidential
- FERPA: Allowed
- HIPAA: Use Caution
-
Restricted Data
- Not Allowed: Export Controlled Data
Getting Started
To request this service, submit a service request form. If you already have a Laserfiche account, log in at https://edocs.tamu.edu.
Cost
Texas A&M University (Part 02) rates are displayed below. See General Computing Rates for TAMUS, Non-TAMUS, and Auxiliary Rates.
| Service Description | Unit | Rate in $ | Item Code/ Product/Service |
|---|---|---|---|
| Document Imaging Maintenance with < 150,000 images | Annual | 3,000.00 | <150K LF IMAGES/YEAR |
| Document Imaging Maintenance with < 3,300,000 images | 100 images/mo | 0.250 | <5MIL LF IMAGES/MO |
| Document Imaging Maintenance with 3,300,000+ images | 100 images/mo | 0.120 | MIL+ LF IMAGES/MO |
We can provide flexible support based on your needs. For more on contract, non-contract, project-based based and ad-hoc support options, view IT Support Options/Pricing.
Service Details
Laserfiche provides document management, digital task automation, and records management. It includes security, auditing, and compliance tools. The system supports both shared and independently managed implementations.
Features
- Shared central support
- Secure document access with permission controls
- Integration with Microsoft applications
- Document sharing and retention compliance
- Task automation and routing
- Auditing and system activity tracking
Guidelines
- Departments should allocate a local Laserfiche administrator
- Installation is hosted by Technology Services
- Integration with third-party tools may require additional funding or approval
Data Restrictions
- Some types of data are not allowed in Laserfiche. Learn more about the types of data restricted from use.
Training Opportunities
Technology Services is offering 21 corporate scholarship passes for members of the Texas A&M Laserfiche Community of Practice to attend the Laserfiche Empower 2026 Annual Technical Conference, which includes access to both classes and labs. The conference will take place April 27–30, 2026, at Mandalay Bay Resort in Las Vegas. Individuals interested in using a scholarship should first consult their department head or local Laserfiche administrator. Once approved, recipient details must be submitted at https://it-lf-ecmf.tamu.edu/Forms/Empower-Registration?autoLogin=TAMU_SAML. Due to the limited number of passes, please ensure the scholarship recipient will meaningfully benefit from attendance. Those not using a scholarship may register directly for the conference at https://empower.laserfiche.com/, where additional conference details are also available.
Contact Information
Last Modified: March 16, 2026