Laserfiche Document Management Support

Overview

Laserfiche is a document content services system that supports storage, retrieval, automation, and records management. The system meets records retention requirements and supports campus-wide licensing.

Getting Started

To request this service, submit a service request form. If you already have a Laserfiche account, log in at https://edocs.tamu.edu.

Cost

Texas A&M University (Part 02) rates are displayed below. See General Computing Rates for TAMUS, Non-TAMUS, and Auxiliary Rates.

We can provide flexible support based on your needs. For more on contract, non-contract, project-based based and ad-hoc support options, view IT Support Options/Pricing.

Service Details

Laserfiche provides document management, digital task automation, and records management. It includes security, auditing, and compliance tools. The system supports both shared and independently managed implementations.

Features

• Shared central support
• Secure document access with permission controls
• Integration with Microsoft applications
• Document sharing and retention compliance
• Task automation and routing
• Auditing and system activity tracking

Guidelines

• Departments should allocate a local Laserfiche administrator
• Installation is hosted by Technology Services
• Integration with third-party tools may require additional funding or approval

Data Restrictions

• Some types of data are not allowed in Laserfiche. Learn more about the types of data restricted from use.