Shared Forwarding Address

Overview

A Shared Forwarding Address is a @tamu.edu email address assigned to a campus role, position, or organization that automatically forwards messages to another inbox. It ensures consistent communication, especially during employee transitions or organizational changes, and appears in the campus directory unless requested otherwise. Only full-time employees can request a Shared Forwarding Address. 

Getting Started

Use the Proxy Account Management Tool to manage Shared Forwarding Addresses for your unit.

Request

A Shared Forwarding Email address can only be requested by faculty and staff employees. Request a Shared Forwarding Address using the IT Service Portal.

Service Details

Shared Forwarding Addresses are useful for departments, roles, or positions to maintain consistent communication. They automatically redirect incoming mail to a designated account and can be updated as staff roles change.

Features

• Automatically forwards incoming email to a designated mailbox
• Listed in the campus directory unless exclusion is requested
• Useful during personnel changes or for shared campus functions

Guidelines

• Routinely check and update the designated recipient
• Exclude from directory if confidentiality is needed
• Do not use for sensitive or confidential data

Resources

• Requesting and Deleting Shared Forwarding Address
• Transfer Ownership of Shared Forwarding Address
• Create a Shared Mailbox in Texas A&M Outlook (Exchange Email)